Privacy Policy

Last updated: March 2026

1. What We Collect

We collect the following information:

Account data: Email, username, and password hash when you register
Conversation data: Messages exchanged with our AI financial guide
Plan data: Your personalised financial action plan
Journey progress: Which financial journeys you have started and your progress through them
Technical data: IP address, browser type, and session information

2. How We Use Your Data

To provide personalised financial guidance through our journeys (divorce, bereavement, business ownership)
To generate and store your financial action plan
To improve our AI guide's responses
To prevent abuse and enforce rate limits

3. AI Processing

Your conversations are processed by Anthropic's Claude AI model. Messages are sent securely to generate responses. We do not use your conversations to train AI models. Anthropic's privacy practices apply to data processed through their API.

4. Data Storage

Your data is stored on secure servers within the UK/EU. Anonymous session data is stored in your browser's localStorage and on our servers temporarily. Registered user data is stored in our database and retained until you request deletion.

5. Data Sharing

We do not sell your data. We share data only with:

Anthropic: Conversation messages for AI processing
Financial advisers: Only when you explicitly submit an enquiry through our adviser directory

6. Your Rights (UK GDPR)

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data in a portable format
Object to processing of your data

7. Cookies

We use essential cookies for session management and optional analytics cookies. See our Cookie Policy for details.

8. Contact

For privacy enquiries: hello@femalefinance.co.uk

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